Skip to content


Shipping and Order Confirmation at Crisis Comforts

Order Confirmation:

Thank you for choosing Crisis Comforts for your off-grid accessory needs. Upon placing your order, you will immediately receive an order confirmation email. This notification confirms our receipt of your order in our system and the pre-authorization of your credit card for the purchase.

We prioritize your satisfaction and efficiency; thus, we promptly verify the availability of your items. Should your order include items that are back-ordered or unavailable, we will cancel the pre-authorization on your credit card and contact you via email to discuss alternative arrangements.

For items ready for immediate dispatch (within 5 business days), we will finalize the payment and prepare your order for shipment, ensuring a swift and secure delivery process.

Order Shipment:

For in-stock items, your order will be shipped within three business days from the date of your order. You'll receive a shipping confirmation email within 24 hours of your order's departure from our warehouse, complete with tracking information to the email address you provided at checkout. If you haven't received a shipping confirmation within four business days, please reach out to us at for assistance.

International Orders:

Crisis Comforts proudly serves customers worldwide, though our products are designed specifically for the [United States] market, requiring a [110V] electrical system. While not certified for international safety standards, our products meet all [United States] certification requirements.

For international customers interested in our products, we offer customized shipping quotes based on the diverse dimensions of our product range. Should our shipping quote meet your approval, we'll facilitate your order and payment through our secure online payment gateway, ensuring a seamless and secure shopping experience.


Upon receiving your order, please inspect the package for any damage. If damage is evident, either refuse the delivery or document it when signing for delivery. Immediate photo documentation of the packaging and any damaged items is crucial.

Should your items arrive damaged, please email photos to and file a return claim through our Returns page. We are committed to resolving any issues promptly and ensuring your satisfaction with your purchase.